Refund policy

🌿 Return & Refund Policy – Trees & Leaves 🌿

 

30 Days to Feel Sure

We want you to love what you wear. If something isn't right, reach out to us within 30 days of receiving your order at support@treesandleaves.co. Items should be unworn, unwashed, and in their original condition with tags attached.

Once we hear from you, we'll take care of everything — including a prepaid return shipping label.

Please note that items sent back before reaching out to us first won't be able to be accepted.

Received Something Wrong or Damaged?

Please reach out right away and we'll make it right. Just email support@treesandleaves.co with your order details and we'll handle the rest with care.

Exchanges

If you'd like a different size or design, just email us first at support@treesandleaves.co and we'll guide you through it. The easiest path is usually to return your item for a refund and place a new order — that way nothing you love goes out of stock while you're waiting.

A Few Exceptions

Personalized orders and gift cards are final sale. If you're unsure whether your item qualifies, just ask — we're always happy to help.

Refunds

Once we receive and inspect your return, we'll let you know the outcome. If approved, your refund will be returned to your original payment method within 10 business days — though your bank or card provider may take a little longer to reflect it.

If 15 business days have passed since your refund was approved and you haven't seen it yet, just reach out at support@treesandleaves.co and we'll look into it right away.

With gratitude, — The Trees & Leaves Team 🌿